Cold Chain Logistics Services Certification

Type and Overview of Certification for Cold Chain Logistics Services Standards

ClassNK (hereinafter called as “the Society”) provides the certification for cold chain logistics services to the following three standards.

Type of Standards Overview of Standards
1 ISO 23412:2020
Indirect, temperature-controlled refrigerated delivery services
– Land transport of parcels with intermediate transfer
Standards for temperature-controlled refrigerated delivery services between businesses and consumers (BtoC)
2 JSA-S1004:2020
Cold Chain Logistics Services
– Requirements for Low Temperature Storage Services and Low Temperature Transport Services
Standards for business-to-business (BtoB) cold chain logistics services
3 ISO31512:2024
Cold Chain Logistics Services
- Requirements for Low Temperature Storage Services and Low Temperature Transport Services
Standards for business-to-business (BtoB) cold chain logistics services

Overview of the Certification Procedures for Cold Chain Logistics Services Standards

In order to decide that the cold chain logistics services provided by clients (logistics service provider,etc)are in confirmed with the requirements of the respective standards, the auditor conduct document audit and on-site audit. When there is no nonconformity is found through the above certification audit, the Society registers in the register book and issue the certificate.
The details of the certification service, from application for audit to issuance of certificate are provided in " Regulations for Technical Services " and in "Guidelines" of thease standards attached below. The Society will conduct the certification in accordance with the regulation and the Guidelines.

Regulation and Guidelines Regulation for Technical Services
Guidelines for ISO 23412:2020
Guidelines for JSA-S1004:2020
Guidelines for ISO 31512 : 2024

Please fill in the necessary information on the "Application Form" attached below and send it by e-mail or in writing. To fill in "Application Form", please refer to "Instructions for Application" attached below.
With regard to the quotation, please fill in the "Request of Quotation" attached below to request for the quotation of each audit fee.

Application ISO 23412:2020
Indirect, temperature-controlled refrigerated delivery services
  1. Application for ISO 23412 Certification Audit (Word ver.)
  2. Instruction for Application for ISO 23412 Certification Audit
  3. Request for Quotation for ISO 23412 Certification Audit (Word ver.)
JSA-S1004:2020
Cold chain logistics services
  1. Application for JSA-S1004 Certification Audit (Word ver.)
  2. Instruction for Application for JSA-S1004 Certification Audit
  3. Request for Quotation for JSA-S1004 Certification Audit (Word ver.)
ISO 31512 : 2024
Cold chain logistics services
  1. Application for ISO 31512 Certification Audit (Word ver.)
  2. Instruction of Application for ISO31512 Certification Audit
  3. Request of Quotation for ISO31512 Certification Audit (Word ver.)

Audits by Experienced Auditors with Specialized Knowledge

The Society appoint an auditor with ISO auditor qualifications or individuals with equivalent knowledge and experience as team leader, and auditors with expertise in the field of logistics are assigned as team members. The Society form a team that is able to implement a certification audit appropriate for this standard.

Processes for Handling Complaints and Appeals

Complaints and Appeals to the Society concerning the certification for cold chain logistics services are handled in accordance with the Society's "Regulations for Technical Services ".

Register Book for Cold Chain Logistics Services Certification

Information about organizations which are approved for registration of cold chain logistics services certification can be confirmed by JSA-S1004 : 2020 Cold chain logistics services Register Book" and "ISO 31512 : 2024 Cold chain logistics services Register Book" as below.

Register Book for Cold Chain Logistics Services Certification ISO 23412:2020 Indirect, temperature-controlled refrigerated delivery services Register Book
JSA-S1004:2020 Cold chain logistics services Register Book
ISO 31512 :2024 Cold chain logistics services Register Book

Request for Information

Information related to the Society certification services is available upon request. All inquiries should be made to the following department.

Transportation and Logistics Department
Nippon Kaiji Kyokai
4-7 Kion-ho, Chiyoda-ku, Tokyo 102-8567, Japan
Tel: +81-3-5226-2054
Fax: +81-3-5226-2037
E-mail: ltd@classnk.or.jp